Singapore Changi Airport SIN / WSSS

Singapore's largest ground handler, controlling roughly 80% of Changi's ground-handling and catering business; passenger, ramp, baggage and aircraft handling for full-service carriers, with low-cost carriers (Jetstar Asia, Scoot, AirAsia group flights) served via its wholly-owned subsidiary SATS Asia-Pacific Star Pte Ltd. Headquartered at 20 Airport Boulevard, Singapore 819647.

Second of Changi's two licensed ground handlers (formerly CIAS, operating since 1977); passenger, ramp and cargo handling for scheduled and non-scheduled airline customers. Based at 50 Airport Boulevard, Singapore 819658.

Joint-venture operator of Changi's fuel hydrant system (jetty, storage tanks and underground pipelines) formed by the major Jet A-1 suppliers at the airport (BP, ExxonMobil, Shell, Caltex/Chevron, TotalEnergies and Singapore Petroleum Company) to avoid duplicating fuel infrastructure. SAF blending arrangements involving producers such as Neste have been reported for flights out of Changi; deal structure and shareholding details unconfirmed by public sources.

Jet A-1 fuel marketer at Changi Airport as a member of the CAFHI hydrant consortium, via its Aviation Sales unit; now a PetroChina-owned subsidiary (acquired 2009, rebranded 2019) so current customer-facing branding at Changi is unconfirmed. Standard Jet A-1 meets ASTM D1655/DEF STAN 91-91 specifications.

Leading line-maintenance and technical-handling provider at Changi, servicing dozens of airlines, with aircraft-recovery capability at the airport. Based at 31 Airline Road, Singapore 819831.

Operates multiple hangars at Changi for A/B/C-check airframe maintenance, cabin retrofits and component overhaul, including the large-format Hangar 1; certified by numerous airworthiness authorities.

Reported new airframe MRO facility near Changi Airfreight Centre at Changi Creek with widebody-capable hangar bays, said to be phasing in through 2025-2026; specific investment size and capacity figures unconfirmed by public sources. Also operates existing MRO facilities at Changi North Way.

Operates the SATS Inflight Catering Centre at Changi with multiple specialised production kitchens, serving Singapore Airlines, Cathay Pacific, ANA, British Airways, Etihad and other airline customers; exact current meal-volume figures unconfirmed by public sources.

dnata Catering & Retail Singapore operates an inflight kitchen at Changi producing meals for its airline customers; ISO 9001 Halal-certified and ISO 22000 food-safety certified.

Aircraft cabin, galley, flight-deck and lavatory cleaning, seat dressing, carpet/leather cleaning and blanket/magazine replenishment as part of its apron/ramp handling scope at Changi.

Aircraft cabin cleaning/disinfection service covering windows, lavatories, galleys and crew-rest areas as part of dnata's ramp handling scope at Changi.

Operates and maintains its own ground support equipment fleet as part of Apron Services at Changi (pushback tugs, belt loaders, air-start units, GPUs); in-house GSE maintenance capability documented on SATS' apron-services pages.

Operates a large ground support equipment fleet at Changi supporting its handled flights; GSE spare-parts/maintenance support arrangements at this station are unconfirmed by public sources.

Operates airfreight terminals at Changi Airfreight Centre including an Express Courier Centre; IATA CEIV Pharma-certified since 2014 for cold-chain/pharma handling.

Operates an ISAGO-certified cargo terminal at Changi Airfreight Centre; holds IATA CEIV Pharma accreditation.

Provides aviation security to airline customers at Changi through its dedicated SATS Security Services division, one of Singapore's licensed auxiliary security providers at the airport (originated 1965 as Malayan Airways Security Department).

Certis CISCO Aviation Security Pte Ltd holds an aviation security services contract with Changi Airport Group covering access control, pre-board passenger/baggage screening and CCTV monitoring across the terminals, as one of Singapore's licensed auxiliary security providers at Changi (alongside AETOS and SATS Security Services); specific contract value and headcount unconfirmed by public sources.

Airside limousine and buggy transfers directly to/from aircraft gates for CIP Terminal clients as part of its Jetside premium tier.

Operates the JetQuay CIP Terminal at Changi (60 Airport Boulevard) - a dedicated premium terminal for private aircraft and VIP airline passengers offering private check-in, immigration/customs clearance, and coordination with into-plane fuelling and catering providers for private aircraft.

24/7 trip-support/FBO desk operating out of the CIP Terminal area, 60 Airport Boulevard, Singapore; flight-planning and permit coordination, passenger/crew expediting, customs/immigration support and weather briefing for business aviation at Changi. IS-BAH accredited. · 24/7

Full-service hotel physically connected to Changi Terminal 3 (75 Airport Boulevard, Singapore 819664), commonly used for airline crew and passenger layovers; specific airline crew-contract terms unconfirmed by public sources.

Airside transit hotel in Terminal 1's departure transit area offering hourly-block accommodation for transiting passengers and crew who have not cleared immigration; unique airside outdoor pool.

Landside transit hotel on Level 4 of Jewel Changi Airport offering cabins bookable from 4 hours for layovers and daycations; guests must clear immigration to access it.

Hotel a short drive from Changi Airport with an airport shuttle, used by some transiting airline passengers and layover stays; room count and specific airline crew-contract status unconfirmed by public sources.