Robert Gabriel Mugabe International Airport HRE / FVRG

Full passenger, ramp and aircraft handling at RGM International; based at the New Cargo Village on-airport, confirmed on ACZ's official passenger and cargo handling companies page (acz.co.zw) and on AGS's own site (via Wayback Machine, as the live site is currently "under construction"). AGS is ISAGO- and RA3-certified per its own LinkedIn page ("We are ISAGO and RA3 certified"). Diversified from cargo-only into passenger handling in May 2023 per press reporting (ZimEye, Nov 2023); AGS Chief Operating Officer Shingirai Ruombwa (reported as Harare station manager in 2023 press, managing director in Nov 2023 coverage) has spoken publicly on the buildout. Press confirms a US$4.5m investment in new passenger-handling equipment — baggage-handling systems, wheelchairs and vehicles — enabling simultaneous handling of up to three wide-body arrivals/departures; a separate 2023 headline referenced AGS "seeking US$2m for retooling" but that article's equipment detail could not be independently confirmed, so it is not restated here. · 24 hours

Government-owned ground handler at RGM International Airport (Level 1, Domestic Terminal); own site (nhszim.com) confirms IATA accreditation, RA3 certification and ISAGO provider status, and lists Ground Handling, Ramp Services, Passenger Handling, Freighter Handling and VIP/Charter Handling as core lines; listed on ACZ's official passenger and cargo handling companies page as the incumbent operator alongside AGS. Contact email confirmed as NHS's own listed "Manager Operations & Customer Services" address for Harare. · 24 hours

Jet A-1 (and Avgas) into-plane fuel services from its own Fuel Farm site at RGM International Airport; confirmed directly on the Airports Company of Zimbabwe's official Aviation Fuel Services page, with address, phone and email all matching exactly.

Supplies Jet A-1 at RGM International Airport; confirmed directly on ACZ's official Aviation Fuel Services page (Fuel Farm Site 30+H), phone number matching exactly.

Markets aviation fuel to commercial, private, corporate and government aircraft at RGM International, confirmed via independent Zimbabwean business-reference reporting (Pindula); storage at Fuel Farm Site 30 per ACZ's official Aviation Fuel Services page, phone number matching exactly. Note: ACZ's page lists an identical Jet A-1/Avgas storage figure for all three Site-30-cluster suppliers (HAFS, Total, Zuva), which reads as a templated entry rather than a Zuva-specific figure, so that number is deliberately not repeated here as company-specific.

24-hour Jet A-1 into-plane fuel storage and supply at RGM International (Fuel Farm AVI Site 4, per ACZ's official Aviation Fuel Services page, phone matching exactly). Began operating in 2015 with 232m3 of capacity; press confirms a further US$3m storage expansion opened in 2024 that doubled capacity to roughly one million litres, with local press (dated July 2026) reporting an additional US$3m expansion since. The earlier draft's "expanded from 232m3 to 490m3 by 2019" figure could not be corroborated against any source found and has been replaced with this verified timeline. Reported to supply Air Zimbabwe, Ethiopian Airlines, RwandAir, Air Malawi, Air Botswana and Fastjet per company/press reporting (customer list not). · 24 hours

Self-handled, Air Zimbabwe — company's own site (airzimbabwe.aero) confirms its Maintenance Department (Engineering Maintenance Control, Aircraft Maintenance and Workshops) is CAAZ-approved and based at RGM International Airport.

In-house, Air Zimbabwe — company's own "Third Party Maintenance" page (airzimbabwe.aero) confirms it offers commercial MRO services to third-party customers from its Harare base, alongside general engineering services (metrology, NDT, welding). The page's existence and summary were confirmed via indexed search content; the specific A/B/C/D-check and B767-200ER/B737-200 capability claims sit behind a cookie-consent wall that could not be cleared, so that level of detail was not independently re-verified.

Sole airline flight-catering company in Zimbabwe (established 1980), based on Manyame Road at RGM International Airport; confirmed directly on ACZ's official Food & Beverages tenant page, with address and phone matching exactly; also has branches in Bulawayo and Victoria Falls.

AGS's own site and marketing content list Aircraft Handling, Warehousing and Cargo Handling as its core lines; no distinct cabin-cleaning/grooming service is advertised, so this is not independently confirmed as a discrete AGS offering (it may be bundled informally into ramp handling).

"Aircraft Grooming" confirmed as a named core service line in NHS's own site navigation (nhszim.com/services).

Cargo and warehousing handling from the New Cargo Village, RGM International Airport, confirmed on AGS's own site ("aircraft and cargo handling services" plus "cold room and freezer facilities"); press reports AGS holds the majority share of Zimbabwe's air-freight handling market. · 24 hours

Cargo & Mail Handling listed as a core NHS service line on its own site, with a dedicated Cargo Operations contact (•••) separate from general Harare operations. · 24 hours

AGS's own site describes cargo/ramp security screening — sniffer dogs, CCTV and X-ray scanners — at its Cargo Village facility; this is regulated-agent-style cargo screening, not confirmed landside passenger security or general airside guarding.

"Airport Security Services" confirmed as a named core service line in NHS's own site navigation; NHS separately also lists "Airport Lounges" among its services. Precise scope (screening vs. guarding) is not detailed on the public site.

Active car rental branch at the Harare Airport terminal per Europcar's own site, open 07:00-22:00 daily with 24/7 returns; general public/crew car hire, no confirmed dedicated airline-crew contract. Phone number corrected from the draft to match Europcar's own listed contact for this branch. · 07:00-22:00

5-star Harare CBD hotel roughly 8-14km / 15-25 minutes from RGM International Airport with an airport shuttle service, confirmed via independent travel-booking listings (Kayak, Momondo); commonly cited among the closest full-service hotels to HRE. No specific airline crew-accommodation contract was located, so status remains unconfirmed rather than assumed.