New Chitose Airport CTS / RJCC

Ramp handling (marshalling, boarding-bridge/step vehicles, cargo loading/unloading, ramp bus, aircraft towing/pushback) plus passenger handling (pre-check, check-in, gate, arrivals) and private-jet support at CTS; entered the ground-handling business in July 2010 and absorbed its own ground-handling/information subsidiary CAST Co., Ltd. back into the parent on 1 Apr 2024. Confirmed directly on operator's own site (hokkaido-kukou.jp/Airport-Related/services/grandhandling/), which lists these as two of its four listed service lines.

Full passenger and ramp ground handling for ANA-group flights (ANA, and per a third-party ground-handling reference also Air Do and Peach) at CTS, domestic and international; 'Ground Handling' and 'Passenger Handling' confirmed as two of the company's four listed business lines on its own site (ctsap.ana-g.com), alongside Operation Control and Cargo Handling.

Ramp and passenger ground handling for JAL, J-AIR and Spring Japan (domestic) at CTS -- aircraft guidance/marshalling, baggage and cargo loading, cabin set-up; JAL Group subsidiary based at New Chitose Airport.

Suzuyo (鈴与) group subsidiary reported to provide ramp/ground handling at CTS, handling Fuji Dream Airlines (FDA) domestically and named alongside JAL and ANA as a primary handler for some international carriers, per a third-party ground-handling reference (GSJP). Suzuyo's own group site confirms an airport ground-handling business but its own overview page names only Fuji/Shizuoka and Chubu (Nagoya) airports, not New Chitose by name -- CTS operations could not be independently confirmed on a primary Suzuyo/SAS source, so downgraded to unconfirmed pending a first-party citation. Note: this SAS is a Japanese GH company, unrelated to Scandinavian Airlines.

Baggage handling and passenger services for ANA, AIRDO, Peach, IBEX and four foreign carriers at CTS; began operations autumn 2022 and was incorporated in June 2023 as a subsidiary of the Haneda Airport Service (HAS) Group, based in the domestic terminal building with about 217 staff. HAS Group's own site (hanedaas.co.jp) confirms New Chitose Airport as one of its five domestic bases; company-level staffing/date detail not independently re-confirmed beyond operator's own site.

Into-plane fuelling agent at CTS: receives fuel from tanker lorries into the airport fuel facility, maintains/inspects the fuelling facility, manages fuel inventory and ordering, and dispenses fuel to fueller trucks. Confirmed directly on operator's own office list (sky-service.co.jp/company/office.html): its Chitose Office sits inside the New Chitose Airport passenger terminal building (1F); other listed ENEOS-group offices are Wakkanai, Odate-Noshiro, Shonai, Haneda, Itami (x2) and Kansai -- a previously reported Hakodate fuel-supply contract has since ended per the operator's own news page, so that airport was dropped from this list. Fuel supplier is ENEOS, which has also supplied a SAF-blended jet fuel for ANA/JAL/AIRDO flights at CTS since 2024, per Nikkei coverage.

Owns/operates fuelling facilities and tanker-lorry fuelling infrastructure historically dedicated to JAL/JAS-group aircraft at CTS; company is registered and based at the airport (site: cts-cff.co.jp), which references a public notice that CFF's operations are being transferred to management by Hokkaido Airports Co. (北海道エアポート) over FY2023-2027 -- consistent with the broader consolidation of legacy Chitose-area JAL/JAS infrastructure companies. Detailed current independent operating scope beyond this transfer could not be confirmed.

De-icing (デアイシング) is explicitly listed as part of the ramp-handling division's own services on the operator's site; CTS runs one of Japan's largest snow-clearing operations (a runway clearable in about 20 minutes) and a dedicated de-icing apron is planned for completion in FY2027. Confirmed on operator's own site and MLIT materials.

Runs its own in-house 'de-icing team' (デアイシングチーム), staffed by volunteers drawn from across the company every winter, operating de-icing vehicles on CTS's de-icing apron; confirmed via a JAL-group employee-facing feature article (hataraku.jfaiu.gr.jp) titled '航空機の除雪をする冬の特別部隊\"デアイシングチーム\"の仲の良さに注目'. · seasonal: 15 Nov - 14 Apr

Ground-handling division lists 'aircraft maintenance support' (航空機整備支援業務: mechanic/maintenance assistance, spare-parts storage, intercom systems) as one of its four service areas, confirmed on operator's own site; scope of certified line-maintenance work is not detailed on the public site.

Lists catering (food and beverage handling for domestic/international flights) among its CTS service lines on its own site; unclear whether this covers meal production or trolley loading/handling only.

Prepares and loads in-flight meals for domestic and international passenger flights at CTS for around ten contracted airlines including ANA, JAL, Air China and Thai Airways; per a third-party ground-handling reference (GSJP) it supplies catering across nearly all domestic and international operations at the airport. Confirmed directly on operator's own site (newoji.co.jp/in-flight-catering), which also cites HACCP-based hygiene control.

Cabin cleaning and cabin set-up (trash collection, seat/table wiping, cabin arrangement) as part of its ground-handling scope for JAL-group flights at CTS.

Aircraft exterior cleaning at CTS per operator's own site.

International-flight aircraft cabin cleaning at CTS (seat/trash collection, vacuuming, table wiping); small local operator identified via airport-jobs listings for CTS; no independent primary-source confirmation found beyond the job listing.

ANA-group company reported to provide ground support equipment/vehicle maintenance (cargo carts, towing cars, etc.) at CTS and to operate an ENEOS-branded fuel station on-site for road vehicles, per ANA-group and industry references; no primary-source company site content could be retrieved to independently confirm current scope.

Air-freight/cargo handling for ANA-group flights at CTS; 'Cargo Handling' (貨物ハンドリング業務) confirmed as one of the company's four core business lines on its own site.

Domestic cargo handling for JAL, including Spring Japan's Yamato Transport cargo flights at spot 90-91, per a third-party ground-handling reference (GSJP).

Domestic and international cargo handling, including international cargo 'inside' operations, at CTS per operator's own site.

Operates the international air cargo terminal at CTS, handling general international freight across routes to Asia, Europe and North America; positions CTS as a refuelling/transshipment point between Southeast Asia and Europe/North America. Confirmed directly on operator's own site (siact.co.jp/cargo): International Cargo Division tel •••, fax •••; Business Management Division tel •••.

Airport-operator concessionaire running CTS (and 6 other Hokkaido airports) since 2020; directly operates the domestic cargo terminal at CTS (north side of the runway) after absorbing its 100%-owned subsidiary New Chitose Airport Terminal Building Co., Ltd. by merger on 1 Oct 2020 -- that subsidiary had itself taken over the terminal-building/domestic-cargo-terminal business from Hokkaido Airport Co. on 1 Jul 2017. Confirmed via ja.wikipedia.org and operator's own site (hokkaido-airports.com), which lists CTS among its 7 operated airports. Replaces an earlier draft entry for 'New Chitose Airport Terminal Building Co., Ltd.', which no longer exists as an independent operator.

Airport security screening (passenger/baggage) at CTS, one of 7 Hokkaido airports the company names by name (Rishiri, Wakkanai, Asahikawa, Memanbetsu, Obihiro, Kushiro, New Chitose) as part of a nationwide 38-airport security-screening business (plus fire services at 6 airports). Confirmed directly on operator's own site (senon.co.jp/service/aviation_security) and job listings referencing its Chitose branch.

Airport security screening inspectors reported at CTS, operating from an annex office at the airport via its Sapporo branch, per job-listing/career sources; no primary-source company site content could be retrieved to independently confirm scope.

Security screening at CTS using X-ray baggage-inspection equipment and metal detectors to prevent prohibited items being brought aboard; confirmed directly on operator's own site (cls-web.com), which names New Chitose as its primary/founding location for this work.

FBO operator of the Hokkaido Business Aviation Center (HBAC), the dedicated business-jet terminal at CTS, opened December 2023 beside the international terminal, with its own security checkpoints, CIQ facilities and passenger/crew lounge; offers GSE, baggage handling, flight-plan filing, ground transportation, catering via Air Culinaire Worldwide, and weather briefings, operating 0800-2000 LT (extendable to flight schedule). Confirmed directly on operator's own site (universalaviation.aero/locations/japan/hokkaido-rjcc/). CTS saw roughly 400 private-jet movements/year pre-COVID, concentrated Dec-Mar for snow-resort traffic. · 0800-2000 LT (extendable by prior arrangement)

Business-aviation ground handling, trip support and flight-ops coordination for charter/private, cargo and medevac aircraft at CTS via its New Chitose office (Sapporo Center Building, Chuo-ku); operates under New Chitose approval no. 新千総第516号. In business since 1987 with offices at Haneda, Narita, Kansai and New Chitose, each with its own airport approval number. Confirmed directly on operator's own site (jas-fbo.co.jp/about-jas/).

438-room full-service hotel a short distance from CTS; 438 rooms and main phone number confirmed directly on operator's own site (anacrowneplaza-chitose.jp). A dedicated 24-hour airline-crew lounge in the hotel's Wing Building, functioning as a contract layover hotel for airline crew, is reported by industry/crew sources but was not independently located on the primary site pages checked -- kept as reported, not re-verified first-hand.