Zagreb Franjo Tuđman Airport (Zračna luka Franjo Tuđman Zagreb) ZAG / LDZA

Sole ground handling provider at ZAG. Airport GH page states verbatim: 'Havas Ground Handling Services LLC.... is the sole ground handling services provider at Zagreb Airport'. Subsidiary of Turkish Havaş (TAV/Groupe ADP); acquired former MZLZ Ground Handling Services, closed 1 Apr 2022. ISAGO certified. Passenger & baggage handling, ramp, representation & supervision, load control. Src: zagreb-airport.hr GH page id=142; tavairports.com; airport-technology.com. · H24

Into-plane fuelling at ZAG: Jet A-1 and AVGAS 100LL, H24. Payment: cash, Amex, Mastercard, Air BP, UVAir, AVcard, Air Routing. Fax •••. Confirmed independently by airport fuel-supplier page and flock.aero company profile (ZAG/LDZA). Src: zagreb-airport.hr fuel page id=138; flock.aero/companies/10558-ina-avio-servis; ina.hr aviation fuel. · H24

Aircraft de/anti-icing listed under Havas ramp services, with dedicated de/anti-icing vehicles in the Havas GSE fleet. Src: zagreb-airport.hr GH page id=142.

EASA/CCAA Part 145 (ref HR.145.001) line maintenance at ZAG for A319/A320/A321 and ATR42; 24/7 on-duty engineer •••, general line •••. Src: zagreb-airport.hr maintenance page id=139; croatiaairlines.com Technical Services. · H24 on-call engineer

Part 145 base maintenance (HR.145.001) plus CAMO (HR.CAMO.0001, replaced Part-M Subpart G in 2022) and Part 147 training (HR.147.001) at the Zagreb facility (Rudolfa Fizira 15, 10150 Zagreb); A320 family + ATR42. Also holds Qatari CAA approval (QCAA FAMO 133) and States of Guernsey approval (2-REG.145.54). Src: croatiaairlines.com Technical Services General info & approvals; CCAA Part 145 list.

Composite/structures/sheet-metal shop — dedicated composite repair shop and sheet-metal shop run as backshop support to A320/A220/ATR/Dash 8 base maintenance at Zagreb Airport (Rudolfa Fizira 15); holds Croatian CAA Part-145 approval HR.145.001, class rating unconfirmed.

Interiors/cabin shop — in-house interior repair shop supporting cabin modifications and refurbishment; holds Part-145 approval HR.145.001, class rating unconfirmed.

Battery shop — dedicated battery shop listed among the airline's backshop capabilities; holds Part-145 approval HR.145.001, class rating unconfirmed (likely C5).

Wheels & brakes shop — dedicated wheel shop listed among backshop capabilities (brake overhaul not separately confirmed); holds Part-145 approval HR.145.001, class rating unconfirmed (likely C14).

NDT — in-house non-destructive testing covering X-ray, ultrasonic, eddy current, thermography, ELCH and magnetic-particle/penetrant inspection; holds Part-145 approval HR.145.001, class rating unconfirmed (likely D1).

Wheels & brakes shop — certified repairs and overhauls of aircraft wheels and brakes at the company's Zagreb-Buzin facility (Buzinski prilaz 10, near ZAG); holds EASA Part-145 approval HR.145.048, class rating unconfirmed.

Oxygen shop — certified repairs and overhauls of aircraft oxygen bottles; holds Part-145 approval HR.145.048, class rating unconfirmed (likely C15).

Interiors/seat shop — certified repairs and overhauls of passenger seats; holds Part-145 approval HR.145.048, class rating unconfirmed.

Battery shop — dedicated battery workshop (Radionica za akumulatore) servicing NiCd, AgZn (silver-zinc) and Pb (lead-acid) aircraft batteries: recharging, capacity testing and repair, at the Velika Gorica site adjoining Zagreb Airport; holds Part-145 approval HR.145.032, class rating unconfirmed (likely C5).

Avionics/instrument shop — radio/radar workshop (Radionica za radio/radarsku opremu) performing bench repair and test of UHF/VHF communication equipment; holds Part-145 approval HR.145.032, class rating unconfirmed (likely C3).

Hydraulics/pneumatics shop — aggregates workshop (Radionica za agregate) testing and repairing rotating and non-rotating hydraulic components (actuators, valves, pumps) on pressure/flow/temperature/torque test rigs; holds Part-145 approval HR.145.032, class rating unconfirmed (likely C12).

Emergency-equipment shop — pressure-vessel/tubing workshop (Radionica za cijevi i boce pod tlakom) fabricating hoses and tubing and testing/refilling fire-extinguisher bottles (CO2, nitrogen, Halon 1211); holds Part-145 approval HR.145.032, class rating unconfirmed.

Composite/structures/sheet-metal shop — structural repair workshop (Radionica za popravak strukture) fabricating and repairing sheet-metal aircraft parts; holds Part-145 approval HR.145.032, class rating unconfirmed (likely C20).

Interiors/cabin shop — interior workshop (Radionica za interijere) producing seat covers and textile/leather cabin trim, tarpaulins and protective covers, plus fiberglass/plastic interior parts; holds Part-145 approval HR.145.032, class rating unconfirmed.

Engine shop — overhaul of small piston aircraft engines (Continental O-200/O-300/O-470, Lycoming O-235/O-320/O-360), including 12-year/overhaul-interval inspections, at its Zagreb workshop (Matuni 20); holds Part-145 approval HR.145.010, class rating unconfirmed.

Electrical accessory shop — bench overhaul and periodic check of Slick and Bendix magnetos, JAR/Part-145 approved; holds Part-145 approval HR.145.010, class rating unconfirmed.

Complete cockpit and cabin cleaning under Havas cabin services. Src: zagreb-airport.hr GH page id=142.

Pushback/towing tractors, GPU/power generators, air starters, air-conditioning units, potable water and toilet servicing, cargo loaders, belt loaders, passenger stairs operated by Havas. Src: zagreb-airport.hr GH page id=142.

Cargo & mail handling, loading/unloading by Havas as part of the GH scope (Havas also operates the IATA cargo-agent desk: phone •••, •••). Src: zagreb-airport.hr GH page id=142 and contacts page id=221; airport-technology.com.

Airport operator is a registered IATA cargo agent operating its own customs bonded warehouse (2,160 m2: export 500 m2, import 1,200 m2, domestic 460 m2). Cargo & mail handling, international forwarding & customs clearance (export/import cleared within 24h), special shipments (DGR, valuables, perishables, live animals, human remains, diplomatic mail), temperature-controlled chambers (0-8°C and -20°C), X-ray screening. Src: zagreb-airport.hr cargo page id=467.

Airport coach service Zagreb Bus Station <-> ZAG (every 30 min; after 22:00 runs follow Croatia Airlines arrivals) plus a Rijeka-ZAG line. Operates in partnership with Croatia Airlines (publicly sourced corporate-subsidiary status not independently confirmed; described as Croatia Airlines partner). Src: zagreb-airport.hr by-bus page id=89; plesoprijevoz.hr.

Flight operations, load control & communications; General Aviation Terminal ops ••• / ••• (GAT open 07:00-21:00, after-hours on request). Night traffic coordination 21:00-07:00 ••• / •••, •••, SITA ZAGAPXH. Src: zagreb-airport.hr GAT page id=619. · GAT 07:00-21:00; ops H24