Ottawa Macdonald–Cartier International Airport YOW / CYOW

Provides aircraft ground handling, marshalling, and coordinated ramp access for business aviation at Ottawa Airport.

Provides aircraft handling up to B747, pilot/passenger lounges, weather briefing and flight planning support as part of its FBO ground services.

Swissport has provided airport ground services (ramp handling, baggage) at Ottawa since 1958 and operates the airside Aspire Lounge at YOW, opened in 2020.

Menzies operates a ground services station at 265 Leckie Private, Ottawa, providing ramp and cargo warehouse handling under a long-running WestJet ground-handling contract; the airport authority issued a 30-day notice terminating Menzies' operating licence for the Flair/Sunwing contract in March 2023 citing service issues.

PrimeFlight acquired Global Aviation Services' Canadian operations (300+ employees across 7 airports including YOW) in 2021 and runs ramp, baggage handling and dispatch roles at YOW, including active "Dispatcher - YOW Airport" postings.

Strategic Aviation Holdings (Canadian-owned, multi-airport network) operates ground-service staff at Ottawa Airport, confirmed via Ottawa-specific job postings and employee reviews (e.g. Baggage Handler roles); a previously reported WestJet Customer Service Agent/Guest Service Ambassador contract at YOW could not be independently confirmed from primary sources.

Air Canada posts its own Ramp Agent/Station Attendant openings directly via careers.aircanada.com for Ottawa, suggesting the carrier employs its own ramp staff (self-handled) at YOW rather than using a third-party handler, but this is not explicitly confirmed by Air Canada.

Full-service FBO at CYOW selling Jet A (legacy Esso Avitat location at 350 Comet Private, taken over and rebranded by Skyservice effective Nov 1, 2016); fuel coordination and hangar/ramp parking also offered.

Full-service Shell AeroCentre FBO at 300 Comet Private, Ottawa, selling Jet A1 with Canada Customs clearance on site. · 24/7 operations, per FBO website

Menzies' Ottawa contact listing shows a dedicated Fuel Services line of business (led by a named General Manager) alongside Ground Services at YOW.

Offers anti-icing/de-icing services for based and transient business aircraft during winter operations.

PrimeFlight's broader Canadian service portfolio includes aircraft fueler/deicer roles as part of ramp services, but a YOW-specific deicer posting was not independently confirmed, so seasonal de-icing support here is likely but unverified.

The Airport Authority directly furnishes and participates in the YOW de-icing consortium, operating a rehabilitated de-icing apron with glycol containment slot drains used by airlines and handlers each winter.

FBO lists heated hangar space and aircraft maintenance support for based and transient business aircraft.

Porter built a ~$125M, ~150,000 sq ft two-hangar aircraft maintenance base at YOW (completed in phases late 2023/Q1 2024, grand opening celebrated May 2024) with about 160 Aircraft Maintenance Engineers among 200 local hires, supporting its own Embraer E195-E2 and Dash 8-400 fleets self-performed, not offered as third-party MRO.

Engine shop — engine inspections, diagnostics, removal/reinstallation, and propeller maintenance; Transport Canada Approved Maintenance Organization (class rating unconfirmed).

Component repair shop — wheels, brakes, hydraulic components, fuel-system servicing, electrical troubleshooting, and battery servicing, per the operator's own site (listed there as one combined "Component Repair" line, not separate specialty shops); Transport Canada AMO (class rating unconfirmed).

Modifications & upgrades shop — STC installations, avionics modernization, interior refurbishment, and performance mods (avionics work is upgrade/installation-level; not confirmed as a dedicated instrument/bench-repair shop); Transport Canada AMO (class rating unconfirmed).

Structures / sheet-metal shop — structural inspections, sheet-metal repair, corrosion treatment, and flight-control rigging (composite work not specifically listed by source); Transport Canada AMO (class rating unconfirmed). Located at 350 Comet Private, minutes from YOW.

Engine shop — dedicated engine shop inside Porter's $125M, ~150,000 sq ft / two-hangar maintenance base at YOW (opened May 2024), confirmed by the project's M&E engineering firm (HH Angus) alongside avionics, paint, and wheel shops; supports Dash 8-400 and Embraer E195-E2 fleets. Component-pooling access covered under a 20-year Embraer Total Support Program agreement (signed Aug 2021, includes the Pool Program); a dedicated heavy-maintenance facility at the same YOW site is separately operated under contract by Smart Aviation Maintenance Solutions (Smart AMS partnership confirmed Jul 2026). In-house, Porter Airlines; class rating unconfirmed.

Avionics shop — dedicated avionics shop within the same YOW maintenance base, confirmed by HH Angus / Canadian Consulting Engineer coverage of the facility build. In-house, Porter Airlines; class rating unconfirmed.

Wheel shop — dedicated shop to repair and overhaul main and nose wheels within the YOW maintenance base, per Porter/Ottawa International Airport Authority's official 2022 project announcement (brakes not specifically confirmed). In-house, Porter Airlines; class rating unconfirmed.

Battery shop — dedicated shop to repair and overhaul aircraft main and emergency batteries within the YOW maintenance base, per the official OIAA/Porter project announcement. In-house, Porter Airlines; class rating unconfirmed.

Structures shop — repair and modification of metal AND composite aircraft parts within the YOW maintenance base, per the official OIAA/Porter project announcement. In-house, Porter Airlines; class rating unconfirmed.

Hydraulics shop — overhaul and repair of hydraulic components for Bell helicopters (206, 407, 214ST series): servos, gear legs, pistons, per the operator's own MRO page. Transport Canada- and/or FAA-certified (AMO/repair-station number unconfirmed). Located at Carp Airport (5 Huisson Road, Carp, ON), within the City of Ottawa municipal boundary, ~30km from YOW.

Avionics / electrical shop — electrical and cockpit-systems component repair/overhaul for Bell helicopters at the Carp, ON facility, per the operator's own MRO page. Transport Canada/FAA-certified (rating unconfirmed).

Structures / sheet-metal shop — sheet-metal and fabrication shop for airframe/structural repairs, plus an on-site paint shop, at the 40,000 sq ft Carp, ON facility (composite work not specifically listed by source). Transport Canada/FAA-certified (rating unconfirmed).

Active "Catering Transport Driver" and related catering-transport roles posted specifically for YOW indicate PrimeFlight handles airline catering logistics/transport there.

Gate Gourmet operates a flight kitchen on the grounds of Ottawa International Airport preparing and provisioning meals for Air Canada, WestJet, Sunwing, Air France and Canadian North; positions are unionized under a collective agreement, and workers have held strikes at this location.

Provides cabin cleaning and aircraft appearance services as part of its ramp services line at YOW.

Provides cargo/freight handling including loading, unloading and storage at YOW as part of Swissport's air cargo services network.

Cargojet operates a dedicated cooler/bonded cargo facility at 145 Thad Johnson Pvt, Ottawa (co-located with Canadian North Cargo), self-handling its own scheduled freighter operations at YOW. · Mon-Fri 07:00-21:00, Sat 09:00-13:00

Canadian North opened a newly expanded (roughly doubled-capacity) dedicated cargo facility at YOW in May 2026, backed by up to $11M in federal National Trade Corridors Fund investment plus matching carrier funding (about $22M combined), to support Arctic-bound freight.