Tocumen International Airport PTY / MPTO

Copa Airlines self-handles ramp, passenger, and baggage services for its own fleet at Tocumen, its 'Hub of the Americas', operating primarily out of Terminal 2, where it runs over 280 daily flights.

Swissport supports ramp operations and baggage handling for airline customers at Tocumen International Airport, self-handling was not confirmed.

Menzies Aviation provides front-line above- and below-wing ground services at Tocumen (PTY), handling both wide-body and narrow-body aircraft for clients including Iberia, Air Canada, and Air Transat; regional commercial contact is Mauricio Gross, Senior Commercial Manager Americas.

Signature operates an FBO at Tocumen offering private and general-aviation ground handling, a 7,000 sq ft lobby, pilot lounge, customer parking, and on-site customs/immigration; the location earned Wyvern Wingman designation in January 2025, the first FBO in the Americas to do so.

Aerosupport operates an FBO/handler location at Tocumen Terminal 1 (Level 100), offering quick-turnaround handling for business and general aviation.

Signature PTY, the former ASIG Panama facility, fuels business and private jet aircraft at Tocumen.

Aerosupport arranges aircraft fueling for its FBO customers at Tocumen.

CLH Panamá (a subsidiary of CLH Aviación/Exolum) was awarded a 10-year concession in 2017 to operate, maintain, and provide into-plane jet fuel supply at Tocumen and four other Panamanian airports, and built a new fuel service station in the terminal.

AM-Tech is an FAA Part 145 certified repair station (also certified by AAC-Panama, UAEAC-Colombia, DGAC-Chile/Ecuador, INAC-Venezuela) based in the Tocumen Cargo Terminal (Office C-006), providing line maintenance for commercial aircraft transiting Panama plus spare-parts supply.

Copa operates its own in-house heavy maintenance hangar complex at Tocumen, a three-bay hangar inaugurated in 2019 that lets it insource around 90% of its own airframe maintenance for its Boeing 737 and Embraer fleet.

Wheels & brakes shop — in-house, Copa Airlines; wheel and brake teardown, inspection and build-up bench at the Tocumen (PTY) maintenance centre. Panamanian press reporting on the facility describes the wheel-and-brake workshop as certified by the Autoridad de Aeronáutica Civil (AAC); class rating and availability to third-party operators unconfirmed.

Battery shop — in-house, Copa Airlines; aircraft battery repair/servicing bench listed among the Tocumen back-shops ("talleres de reparaciones de hornos, cafeteras y baterías"); chemistry, class rating and third-party availability unconfirmed.

Galley insert shop — in-house, Copa Airlines; bench repair of ovens and coffee makers at the Tocumen maintenance centre; class rating and third-party availability unconfirmed.

Interiors / cabin / seat shop — in-house, Copa Airlines; restoration of crew and passenger seats plus in-house fabrication of carpets and curtains, attributed to the airline's maintenance director; class rating and third-party availability unconfirmed.

Composite / structures / sheet-metal shop — in-house, Copa Airlines; panel and composite repair benches within the two-hangar Tocumen maintenance complex (reported at ~10,300 m2, opened July 2019), which also performs winglet installation and painting at aircraft level; class rating and third-party availability unconfirmed.

Dynamic-component overhaul shop — repair, inspection and overhaul of Bell helicopter dynamic components (Bell 206 series, 212, 407, 412). Located at Panamá Pacífico (MPPA, ex-Howard AFB), Arraiján — Panama City metro area, roughly 25 km west of Tocumen, not on the PTY field. Holds an AAC Panama Taller Aeronáutico Nacional (TAN) workshop certificate; the certificate is cited in different sources under two different numbering schemes, so the exact number and the rated class are unconfirmed.

NDT — in-house non-destructive testing supporting the helicopter dynamic components it overhauls: fluorescent liquid penetrant (PT), fluorescent magnetic particle (MT), eddy current and ultrasonic inspection. Performed under its AAC Panama TAN workshop certificate; per-method scope of approval unconfirmed.

Component stripping and protective-finish shop — chemical/mechanical stripping, surface preparation and precision painting of overhauled components; class rating unconfirmed.

Rotor-blade repair shop — main and tail rotor blade inspection, repair, restoration and balancing. Based at Panama City's Marcos A. Gelabert / Albrook (MPMG), Hangar 23B — in the city, not at PTY. Cites an AAC Panama Taller Aeronáutico Nacional (TAN) workshop certificate; the number appears in two different numbering schemes across sources, so the exact certificate reference and rated class are unconfirmed.

Composite / structures shop — bench repair of metallic and composite structural parts, its declared specialty alongside blade work; class rating unconfirmed.

NDT — non-destructive testing carried out in support of its own blade and composite repairs; methods and rating scope unconfirmed, and it is not clear whether NDT is offered as a standalone service.

Avionics / instrument bench — bench repair and test of radios, instruments, ATC/TCAS/Mode S transponders and flight data recorders. Holds an AAC Panama Taller Aeronáutico Nacional (TAN) certificate with habilitaciones limitadas para radio e instrumentos (limited radio and instrument ratings), reported as granted in March 2016; the exact certificate number is cited inconsistently and is unconfirmed. Based at Albrook / Marcos A. Gelabert (MPMG), Hangar 5-E, Ancón, Panama City — in the city, not at PTY.

Emergency-equipment bench — ELT servicing and support for Artex and Kannad emergency locator transmitters; class rating unconfirmed.

Battery shop — aircraft battery servicing listed among its workshop capabilities; chemistry and class rating unconfirmed, and it is not covered by the limited radio/instrument ratings cited above.

Aerosupport arranges in-flight catering for GA/business aircraft on request.

LSG Sky Chefs operates a 6,400 sq m flight-kitchen facility at Tocumen producing roughly 27,000 meals/day for about 200 flights, serving hub carrier Copa Airlines plus Air France, American, Avianca, Delta, Iberia, KLM, and United.

Aircraft cleaning and lavatory/water service are offered on request.

DHL Aero Expreso, a DHL-owned Panamanian cargo airline (49% DHL / 51% Felix Picardi), self-handles its Boeing 737/757/767 freighter fleet from its main base, the Tocumen Cargo Terminal.

Uniworld Air Cargo is a Panamanian cargo carrier based at Tocumen, operating from its own warehouse (Warehouse 2.2) in the Cargo Terminal to serve destinations across South America and the Caribbean.

Girag Panamá provides international air-cargo logistics handling from its own warehouse in the Tocumen airport cargo zone, with direct ramp-side access, founded in 1978.

PACT operates an approximately 8,910 sq m cargo terminal adjacent to Tocumen with general, high-value, and dangerous-goods warehousing plus two cold-room chambers (up to 16 pallets) for perishables.

Security arrangements for aircraft/passengers are offered on request.

Ground transportation for passengers and crew is arranged on request.

Services include weather reports, flight planning, landing and overflight permits, and customs clearance coordination.

Hotel arrangements for crew are offered on request.