Emerald Airport EMD / YEML

Appointed Ground Handling Agent at Emerald Airport for QantasLink and Virgin Australia (operated by Alliance Airlines); confirmed in the current Australian AIP/ERSA facility entry for YEML (09 JUL 2026 cycle, which lists Star Aviation's mobile, phone and ••• email directly under Handling Services and Facilities) and in Star Aviation's own news release describing its July transition of QantasLink and Virgin Australia ground handling at Emerald.

Central-Queensland ground handling company (founded 2002/2004 for the resource industry, HQ Moranbah) listed as a Ground Handling Agent for Emerald in the current Australian AIP/ERSA facility entry for YEML (09 JUL 2026 cycle lists ••• and mobile ••• directly under Handling Services and Facilities), and independently confirmed via the AC-U-KWIK international airport-services directory, which carries a MAS Aviation listing for YEML/Emerald.

Jet A-1 supplied by Viva Energy (Shell-branded aviation fuel licensee in Australia; Fuel2Sky and credit-card facilities), after-hours callout fee applies; AVGAS available H24 via bowser. Into-plane/local contact handled by NQ Fuel Services (Mackay-headquartered North Queensland fuel distributor). Confirmed verbatim in the current Australian AIP/ERSA facility entry for YEML (09 JUL 2026 cycle). · AVGAS H24; JET A1 AH callout fee applies

Cabin cleaning (quick-turn, terminating and deep cleans) is a core service line of Star Aviation's standard ramp/turnaround package company-wide; presumed to apply at its Emerald station as the appointed RPT handler there, but not itemised as a separate Emerald service in the ERSA entry or any Emerald-specific source, so left unconfirmed at the station level.

Operates ground support equipment (stairs, GPUs, water/lavatory service trucks, dollies, passenger vans) as part of its standard ramp-handling service; role documented company-wide and implied by its Emerald ground-handling appointment, but not separately itemised as an Emerald service in the ERSA entry or any Emerald-specific source, so left unconfirmed at the station level.

Qantas Freight's designated Handling Agent at Emerald per Qantas Freight's own regional-freight terminal page ("Handling agent Star Aviation Services Pty Ltd"), and separately listed as the Virgin Australia Cargo Partner at the Emerald Airport Terminal Building, Gregory Highway, handling inbound freight lodgement/collection per Virgin Australia's own cargo-network page.

Airport operator (AD OPR per the current ERSA facility entry, which lists this same email, phone and Airport Reporting Officer mobile); Emerald is designated a Security Controlled Airport in that entry. CHRC directly procures/manages the screening program (2025 CHRC news release on ongoing screening-technology upgrades and staff training) and ran an open tender, 2025T050C 'Emerald Airport Security & Screening Services' (posted 13 Jun 2025, confirmed on CHRC's own tenders page and on TenderHub), to appoint the screening-services contractor; the awarded contractor's name is not publicly disclosed. An earlier (2018) CHRC airport-facts document named ISS as the then-contracted screening provider, now superseded by the 2025 retender.

Rental car counter inside the Emerald Airport terminal, confirmed directly on both Avis's and Budget's own Emerald Airport (EMD) location pages (Avis phone •••, Budget phone ••• — both centralised Avis Budget Group Australia reservation lines, not a distinct local branch number). Also listed on the Central Highlands Regional Council airport services page.

Rental car counter at Emerald Airport (Springsure Road), confirmed directly on Hertz's own Emerald Airport location page and listed on the Central Highlands Regional Council airport services page.

Local taxi service (family business operating in Emerald since 1983) listed for ground transportation at Emerald Airport on the Central Highlands Regional Council airport services page; phone independently confirmed via multiple business directories.

Self-contained FIFO/contractor accommodation at 28-30 Esmond Street in Emerald's town centre, about five minutes from Emerald Airport (per the property's own site, which corrects the highway-frontage description), with corporate direct-billing accounts for mining companies, labour-hire firms and contractors and roster-based room-holds; explicitly markets charter-flight connections through Emerald Airport for mine-site access. No documented dedicated airline flight-crew layover contract was found, so listed as unconfirmed for the aviation-crew-contract specifics though it is the closest airport-adjacent contractor accommodation.