Brisbane Airport BNE / YBBN

Full passenger and ramp ground handling for multiple scheduled carriers at BNE; phone number confirmed against Brisbane Airport's official Aviation Service Providers directory (•••).

Airport ground services (ramp, passenger, baggage) at BNE; phone confirmed against Brisbane Airport's official Aviation Service Providers directory. Listed there as "Swissport" (the local operating name, not the Swiss parent AG). Swissport also manages a fleet of 11 electric ground buses at BNE with a dedicated maintenance/charging facility.

Full-service ground handling at BNE; phone confirmed against Brisbane Airport's official Aviation Service Providers directory and Menzies' own network page for Brisbane (BNE).

Above- and below-wing ramp/passenger/cargo ground handling at Brisbane Airport, one of the company's 13 Australian airport locations; confirmed via a current BNE job posting for Brisbane airside ground crew and the company's own listing (with this phone number) on Brisbane Airport's official Aviation Service Providers directory. Correction: the draft's parenthetical "(Oceania Aviation)" is unverified and likely a conflation with the separate NZ-based MRO of that name; BNE's directory lists this company simply as "Oceania Ground Force" with no disclosed parent.

Brisbane-headquartered aviation services provider organising ground handling (check-in, boarding, baggage loading) for charter and other operators at BNE; phone confirmed against Brisbane Airport's official Aviation Service Providers directory.

Listed on Brisbane Airport's official Aviation Service Providers directory under Cargo/Ground Handling with a dedicated station phone number (confirmed match); unclear whether this reflects self-handling or a station coordination office overseeing a contracted handling agent.

Listed on Brisbane Airport's official Aviation Service Providers directory under Ground Handling with a dedicated station phone number (confirmed match); unclear whether this reflects self-handling or a station coordination office overseeing a contracted handling agent.

Into-plane Jet A-1 fuelling at BNE, fuelling roughly 30 airlines and ~100 flights daily; introduced a custom all-electric refueller at BNE in August 2022 (first all-electric hazardous-goods refueller approved for use in Australia). Phone confirmed against Brisbane Airport's official Aviation Service Providers directory under Jet Fuel.

Jet A-1 fuel supply into BNE's Joint User Hydrant Installation (JUHI) via the Caltex/Shell joint venture; phone confirmed against Brisbane Airport's official Aviation Service Providers directory (listed there simply as "Shell") under Jet Fuel.

Operates BNE's fuel-farm/hydrant infrastructure (the Joint User Hydrant Installation, JUHI, fed by a 4.6km pipeline from the Pinkenba terminal, capacity ~270 m3/hour) receiving fuel from Air bp and the Caltex/Shell JV; Brisbane is supplied solely by pipeline (no road tankers), unlike Sydney/Melbourne. Phone confirmed against Brisbane Airport's official Aviation Service Providers directory under Jet Fuel. Note: that same directory also lists "JUHI" as its own separate entry with a different phone (•••), so JUHI may be a distinct operating contact rather than purely BAFS infrastructure — not fully resolved.

Correction: downgraded from the draft's "base_maintenance" claim. Jet Aviation's own Brisbane page describes FBO passenger/crew services only and does not confirm on-site heavy/base maintenance capability for Bombardier, Dassault or Gulfstream types at this location; if a maintenance line exists here it is more consistent with line/minor maintenance than base maintenance, but neither the scope nor the aircraft types are independently confirmed.

In-house, Qantas Group. Line maintenance at BNE for Qantas mainline Airbus A330/Boeing 737 and QantasLink aircraft, including supplementary/minor inspections up to A-checks.

In-house, Virgin Australia. Brisbane Airport hosts a line-maintenance facility for Virgin Australia's Boeing 737 fleet.

Listed on Brisbane Airport's official Aviation Service Providers directory as "AMSA" with a BNE phone number (confirmed match). A company of this name (Aircraft Maintenance Services Australia, an MRO originally owned by SIA Engineering Company) rebranded to Heston MRO in 2019; a separate AMSA labour-hire entity for aircraft engineers was reportedly re-established in 2021. Current scope/identity of the BNE tenant listing is not fully confirmed.

In-house, Qantas Group. Qantas Engineering's Brisbane Base Maintenance is a two-hangar, six-bay heavy-maintenance facility (~40,000 sqm, 600+ staff) opened 2005, maintaining the Boeing 737, Airbus A330 and Airbus A320 fleets and supporting other Qantas Group aircraft. As an in-house Qantas Group facility it does not appear on Brisbane Airport's external Aviation Service Providers directory, which is expected and does not undermine the claim.

Flight-kitchen catering at Brisbane International, one of four Q Catering centres in Australia (with Sydney, Melbourne, Perth); largest customer is Qantas. Acquired by dnata from Qantas in 2018 under a 10-year catering supply agreement. Phone confirmed against Brisbane Airport's official Aviation Service Providers directory under Catering.

Onboard flight catering at BNE; phone confirmed against Brisbane Airport's official Aviation Service Providers directory under Catering.

Inflight catering facility at BNE (one of the company's Adelaide/Brisbane/Canberra/Coolangatta/Darwin/Melbourne/Perth/Sydney/Townsville locations); phone confirmed against Brisbane Airport's official Aviation Service Providers directory under Catering. Note: dnata rebranded Alpha Flight Services to "dnata catering" in some Australian markets from 2018, so this BNE tenant listing may reflect a legacy name for the same operation as Q Catering/dnata catering — not fully resolved.

Inflight catering operation at Casuarina Street, Eagle Farm (BNE precinct); phone confirmed against Brisbane Airport's official Aviation Service Providers directory under Catering.

Aviation catering at 3 Casuarina Street, Eagle Farm (BNE precinct); phone confirmed against Brisbane Airport's official Aviation Service Providers directory under Ground Services/Catering.

Aircraft cabin cleaning, waste removal, linen supply, cabin inspection reports, disinsection and off-bay wheelchair passenger offload; company has an airside office at Brisbane and serves 40+ international airlines nationally. Contact (Celina Norris, this email and phone) independently confirmed as the current Brisbane contact on cabin-services.com; this is a direct-line mobile number distinct from the head-office landline (•••) shown on Brisbane Airport's own directory, which is consistent with a Brisbane-specific contact.

GSE leasing (belt loaders, ground power units, air-start units, aircraft stairs, cargo loaders, pushback tractors, cargo dollies, baggage tractors) and GSE maintenance/diagnostics. Correction: downgraded from "available" — AAS does not appear on Brisbane Airport's official Aviation Service Providers directory, and the only source found for BNE operations is the company's own self-published growth announcement, not an independently verifiable primary source.

Operates the dnata cargo terminal at Brisbane Airport, one of six dnata terminals in Australia moving roughly 300,000 tonnes/year nationally for 20+ airline customers.

Cargo Terminal Operator (CTO) and General Sales Agent (GSA) at Brisbane Airport (1 Cyperus Street), operating a licensed 77G facility for direct air waybill reporting; handles freight for carriers including Nauru Airlines and Solomon Airlines. Phone confirmed against Brisbane Airport's official Aviation Service Providers directory.

Aviation security screening (passenger and baggage screening, airside/landside patrols, inspections, CCTV monitoring and response, precinct security) across BNE's Domestic and International terminals. Independently confirmed via ISS's own press release "ISS expands partnership with Brisbane Airport": new contract commencing November 2025, five-year term with a further three-year option, 700+ ISS staff deployed.

Referenced in Brisbane Airport job postings requiring a QLD Security Licence and First Aid/CPR certification for staff conducting aviation security checks; specific BNE contract scope not confirmed via a primary MSS source.

Scheduled coach transfer and charter service between Brisbane Airport and the CBD/Gold Coast, operating over 30 years; primarily public passenger transfers. Correction: downgraded from "available" to "unconfirmed" — no aviation-specific crew transport contract is confirmed, which the draft's own detail text already noted but its status field did not reflect.

Passenger and freighter aircraft charter arranging and cargo charter coordination based at BNE.

FBO/VIP handling service at BNE (5-7 Boronia Road) launched November 2021, plus private jet charter, aircraft management and sales, air ambulance, and trip support; address and core charter/FBO business model confirmed via avcair.com. Correction: the draft's separate "ground_handling" line for Avcair is dropped here — Avcair's own site describes charter/FBO/aircraft-management services, not third-party ground handling for scheduled carriers, and Brisbane Airport's directory groups Avcair with the charter operators rather than the ground handlers, so that claim was a category overreach.

FBO at Brisbane Airport (6 Casuarina Street) with VIP passenger lounges, crew rooms, on-site customs/immigration and baggage handling, part of the Air Elite Network; confirmed via Jet Aviation's own Brisbane location page and phone match against Brisbane Airport's official directory (listed there as "Brisbane Jet Base"). Correction: the draft's "Formerly Hawker Pacific" claim is dropped — Brisbane Airport's current directory lists "Hawker Pacific" as a separate active provider with its own distinct phone number (•••), so the two do not appear to be simply the same tenant under an old name.

On-site airport hotel a few minutes from the terminals, with a scheduled $9pp shuttle loop (4am-9am daily) connecting Domestic Terminal, International Terminal, ibis and Pullman; commonly used for crew layovers given its location, but no specific airline crew accommodation contract is publicly confirmed.

On-site airport hotel with a scheduled $9pp shuttle loop (4am-9am daily) connecting Domestic Terminal, International Terminal, ibis and Novotel; commonly used for crew layovers given its location, but no specific airline crew accommodation contract is publicly confirmed.

On-site airport hotel (budget tier) included in the shared airport-hotel shuttle loop with Novotel and Pullman; commonly used for crew layovers given its location, but no specific airline crew accommodation contract is publicly confirmed.